About the Job
The Maintenance Handyman conducts basic maintenance on common parts of buildings, private residences, and businesses. Their main duties include assessing electrical and plumbing faults, and carrying out basic building repairs and basic installations.
Nature & Scope
The Maintenance Handyman will report to the Maintenance Manager and will work closely with the Condominium Administration Manager to execute maintenance jobs up to the required standards, in the required timeframes. They will organise their daily schedule to meet all the service calls whilst liaising with clients for troubleshooting purposes and explaining the terms of delivery.
Core Duties
• Detecting and reporting the need for major maintenance repairs
• Performing basic tasks including plastering, pointing, and painting, cleaning facilities using specialised cleaning tools, and managing maintenance repairs
• Inspecting common areas of different Condominium blocks to identify issues before arising and ensuring these areas are well-kept
• Responding to clients’ maintenance requests in a timely and professional manner
• Repairing basic plumbing, electrical, and safety systems.
• Testing of safety and security systems
• Repairing of faults on common appliances such as water heaters
• Carrying out basic installations such as notice boards and others
• Carrying out changes of locks and basic maintenance on apertures
• Provide clients with support and guidance on general maintenance and upkeep of common areas
General Duties
• Take customer calls, and other messaging channels and provide them with the information required
• Follow-up on customer requests and ensure their full execution
• Fill inspection reports
• Take a log of clients’ feedback and complaints if any
• Promote the department’s product and services when required
Core Strengths
• Technically adverse in electrical and plumbing fault maintenance and repairs
• High attention to detail, organised and excellent time management
• Good communication skills, creative problem-solving, and a can-do attitude
• Mature, accountable, and responsible
• Customer Support oriented
Skills Required
• A minimum of 3-Years’ Experience in maintenance works and or handyman services
• Fluency in Maltese and knowledgeable English
• Proven experience in repairing electrical and plumbing faults
• Experience in dealing with customers
• Use of the Microsoft Office Suite is desirable but not required
• Living in Malta